ARTICLE 1 – PARTIES
ERGİN ANTIQUE FURNITURE INDUSTRY TRADE CO. Hereinafter referred to as SELLER.
Address: İkitelli Osb Mahallesi Marmara Sanayi Sitesi L Blok No: 36-37 İkiteli – Küçükçekmece/ İSTANBUL
Telephone: +90 (212) 646 42 66
USERS who shop on ardinart.com; who register or do not register their name, surname, title and address information at the order stage will be referred to hereinafter as BUYER.
ARTICLE 2 – SUBJECT
The subject matter of this agreement covers all the processes related to the sale and delivery of the product and the sales price specified in the invoice detail of the order placed by the BUYER electronically from the SELLER website.
ARTICLE 3 – PRODUCT RELATED TO THE SUBJECT
Name, design, number and sales price of the products sold are as indicated on the sales invoice. The form of payment, invoice and delivery address are as indicated on the invoice.
ARTICLE 4 – GENERAL PROVISIONS
4.1 – The BUYER declares that he/she has read and informed the basic features of the contracted product, sales price and pre-information about payment method and delivery and gives the necessary confirmation in electronic environment on the website. Ardinart.com can be used to shop by Credit Card or Bank Transfer. Orders that are not transferred within one (1) business day will be canceled. The processing time of the orders is not the moment when the order is placed, but the moment when we determine that the order amount is blocked from the credit card account or that the transfer reaches our accounts. Payment methods not mentioned in this article are not accepted.
4.2 – The product subject to the contract shall be delivered to the BUYER or the person / organization at the address indicated within the period specified in the preliminary information specified on the website depending on the distance of the BUYER’s place of residence for each product provided that it does not exceed the legal 30-day period.
4.3 – If the contracted product is to be delivered to another person / organization other than the BUYER, the SELLER cannot be held responsible for not accepting the delivery.
4.4 – In addition, all orders, as required by law, will be accompanied by a delivery note invoice. Gift packages will be sent by shipment; the invoice will then be mailed to the billing address. All prices in purchases are Turkish Liras excluding VAT. VAT is added at the time of payment. Shipping fee belongs to the BUYER and VAT rate will be 0% on the invoice due to the fact that it is sold abroad (may vary by country).
4.5 – The SELLER is responsible for delivering the contracted product in a sound, complete and in accordance with the qualifications specified in the order.
4.6 – For delivery of the contracted product, the signed or approved copy of this contract must be delivered to the SELLER and its price must be paid in the form of payment preferred by the BUYER. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER shall be deemed free of the obligation to deliver the product.
4.7 – If the credit card of the BUYER is used unfairly or unlawfully by unauthorized persons after the delivery of the product due to the BUYER’s fault, if the related bank or financial institution does not pay the product price to the BUYER, the BUYER has been responsible to deliver the product back to the SELLER within 1-7 days and must send it in its full form. In this case, the shipping costs belong to the SELLER.
4.8 – If the SELLER cannot deliver the contracted product within the due period due to force majeure or extraordinary conditions such as weather opposition, interruption of transportation, the seller is obliged to inform the BUYER. In this case, the BUYER may exercise one of the rights to cancel the order, to replace the product subject to the contract with its counterpart and / or to postpone the delivery period until the elimination of the blocking condition. In case the BUYER cancels the order, the amount paid shall be returned within 10-30 days according to the payment method in the order.
4.9 – Despite the updates in the inventories of suppliers about products sold on ardinart.com, the delivery time of the depleted products may be extended due to reasons not available. In this case, the customer is informed by telephone or e-mail. The order can be changed according to the customer’s request; the shipment can be suspended or the order can be canceled. In the case of cancellation of the order, the payment is transferred back to the credit card if the payment is made by credit card and back to a bank account specified by the customer if the payment is made by bank transfer.
4.10 – Cargo shipments are made within 1-30 business days depending on the nature and preparation of the product within the working day following the sales approval.
4.11 – The delivery of a completed order reserves the right to change the intermediary cargo company without giving any information, unless there is a temporary failure.
4.12 – After the delivery of the package, the delivery company is deemed to have done its duty properly. Therefore, packages that are found to be damaged at the time of delivery should not be accepted and recorded.
Then, the report should be sent to email@example.com.
In such cases ardinart.com will ship this product or products sold again.
4.13 – The products which are requested to be returned or changed should be placed in a separate package / carton and returned to the cargo in such a way that they will not be damaged. Damage that may occur on the original cartons of the products, and the labels etc. can cause that these products will not be able to sold; therefore, they will not be able to be returned or exchanged; as this will impair the authenticity.
ARTICLE 5 – RIGHT OF WITHDRAWAL
The BUYER has the right to withdraw within 7 days from the delivery of the contracted product to him/her or to the person / organization at the address indicated. In order to exercise the right of withdrawal, the seller must be notified by fax, e-mail or telephone during this period and the contents of the box / package of the product shall not be reduced and the product shall be re-sellable. In the event that this right is exercised, it is obligatory to return the original copy of the cargo delivery report stating that the product delivered to the 3rd party or the BUYER has been sent to the SELLER. The product price is returned to the BUYER within 7 days following the receipt of these documents. If the original invoice is not sent, VAT and other legal obligations, if any, cannot be returned. EFT deduction, cargo expenses and other expenses arising from the exercise of the right of withdrawal belong to the SELLER.
ARTICLE 6 – PRODUCTS THAT CANNOT BE USED
The right of withdrawal cannot be used for non-returnable products, disposable products, replicable software and programs, wood and paper derived products affixed to the wall, wood products that are drilled or mounted, products that break down quickly or exceed the expiry date. Returns and exchanges of products that have lost their authenticity by copying (such as CDs, DVDs, records, etc.) or which are at risk due to hygienic factors (such as headphones, etc.) cannot be performed if the original packaging is opened. Use of the right of withdrawal in the following products is subject to the condition that the product is unopened, intact and unused.
– All kinds of software and programs
– Modular Wooden Wine Racks
– Computer and Consumables
– Wooden Panels
ARTICLE 7 – AUTHORIZED COURT
In the implementation of this contract, the Consumer Arbitration Committees and the Consumer Courts in the settlement of the BUYER or SELLER are authorized up to the value announced by the Ministry of Commerce. If the order is realized, the BUYER is deemed to have accepted all the terms of this agreement.
ARTICLE 8 – DELIVERY
Delivery time will be shipped within 1-30 business days after the order confirmation email has been sent.
If the product is to be delivered to another person / organization other than the BUYER, the SELLER shall not be held responsible for the extra cargo fees that may arise from the person / organization not accepting the delivery, inaccuracy in the dispatch information and / or the absence of the buyer.
In order to avoid delivery problems, please confirm that the delivery address registered in our system is complete and appropriate. In case of a change of address, edit your new address in the My Information section.
ARTICLE 9 – PRODUCT RETURN PROCEDURE
- Products which are found to be defective in the first use, which are ordered incorrectly or delivered incorrectly by us, are returned within 7 days of the date of sale.
- Items to be returned must be delivered in their original box, complete with standard accessories, and undamaged.
- Software products that have been unpacked and / or have a license agreement are not refundable.
- Wooden Panel and Modular Wooden Wine Rack orders cannot be reused.
- The cost of the cargo returned by the customer is paid by the customer.
- Once your product return is accepted, the invoice amount will be credited to your account.
ARTICLE 10 – PAYMENT RETURN PROCEDURE
- If any refund is accepted, your payment will be credited to your credit card account within 5-30 business days following the confirmation of your refund.
ARTICLE 11 – CANCELLATION PROCEDURE
- You can make your order cancellations by calling +90 (212) 646 42 66 or sending an e-mail to firstname.lastname@example.org within 1 (one) hour from the moment you confirm your order.
- In case of cancellation of the cargo before the buyer receives it, refunds are made within 1-30 business days.
This agreement consists of 11 articles and sub-articles of these articles. It is valid from the moment of purchase by the BUYER who makes the purchase from ardinart.com and the SELLER who makes the sale and the parties are deemed to have accepted the terms and conditions stated in all articles and sub-items in full.